Email Etiquette

Learning objectives

E-mail is a reliable form of written communication that everyone in the business world uses. Learn how and when it's best to use an email, proper email etiquette, and how to always show consistent professionalism.

Course overview

Most business environments are not formal any longer. With today's need to rush everything, and move on to the next task, we have become preoccupied with informal writing. Passive voice, texting formats, and misspelling are commonplace. In this course, you will learn that our business written communication typically takes place via email. The advantages and disadvantages of emails, email etiquette tips, email examples, and how to apply all of this on the job.

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